?Which of the following terms do we use to refer to when we take the predicted expected total benefits and we subtract (minus) the expected total costs

.In a validation meeting for a BPMS deployment, stakeholders disagree about the costs of maintaining the software

.Roya tells the project manager that this alone is not enough

.She points to other costs that are realized over the course of 5 or 10 years after the software is deployed

.She says that we should have an estimation of the cost of a new technology solution that considers the full cost of acquisition plus ongoing maintenance over a specific period of time

?What exactly is she referring to

.To validate a solution, Angela performs its financial analysis as a business analyst

.The profitability of the investment is important to the stakeholders and they want to know how much profit they will make in the future

.Angela has succeeded in calculating the NPV function

?What should she do to get the rate of return

,A Business Analyst (BA) involved in a project for the development of Mainframe systems for Alcatel was considering alternate results that might have been achieved if the resources

.time and funds devoted to this option had been allocated to another design option

?What alternative is the BA thinking of

.After measuring expected project benefits, your project management office has four projects from which to choose

.Project A has a NPV of $160,000 and will cost $10,000. Project B has a NPV of $470,000 and will cost $220,000

.Project C has a NPV of $265,000 and will cost $33,000

.Project D has a NPV of $335,000 and will cost $57,000

?Which project would be BEST

?Which statement is true about cash flow

 ———- Two projects have exactly the same pay back period but project A has a smaller IRR than project B. You should choose

.To evaluate the viability of an initiative, the organization may use net present value

?What is the basic idea behind net present value

… Payback period can be defined as

You are choosing between two potential projects that your organization could undertake. The first project, Project Eagle , will cost $500,000 and will have a NPV of $50,000. The second project, Project Falcon, will cost $420,000 and will have a NPV of $48,000. Which of the two projects should you do?

?What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor

.To prepare the meeting with stakeholders, Lesia as a business analyst has prepared a checklist of necessary materials

.Two of the company’s key stakeholders are on site and must attend the meeting via video conference

?What should Lesia do because of the instability of the Internet

?When you are working as an analyst in an environment where there is a backlog of work items and requirements, how do you know which items in the backlog represent the highest business value and the highest priority

.Sam and his team are discussing various solutions focused around a problem

?Which of the following would best describe the activity

?What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work

.You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company’s help desk

.You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service

?What type of requirements elicitation activity is this

.You are the business analyst for your organization and are working with Sally, a project manager, for your organization

.You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem

?What is this process called

.Ginger has decided that making a new, innovative sales application available to the company’s sales force is a way to increase sales revenue in the future

.Her company and their competitors have not used in technology in this way before

?Which type of risk tolerance does this example illustrate

.Rachel is writing the business case for her organization

.As she’s completing this process Rachel is concerned that she’s including all the correct information for management

?Which one of the following should Rachel not include in her business case

?Which business analysis technique allows the business analyst to leverage existing materials to analyze the current state of the enterprise relative to a business need

?Which one offers a visual chart with elements describing a firm’s or product’s value proposition, infrastructure, customers, and finances, assisting businesses to align their activities by illustrating potential trade-offs

A business analyst is contemplating to choose between the following:
A) Whether to limit a cap on the market research effort so that the overall cost is low but may result into less successful product launch or lower Sales.
B) Conduct a thorough market research thereby incur more costs on the market research but a better product launch. The BA decides to recommend the first option. What is he doing to make a decision?

.A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project

.In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project’s impact on their work

?Which of the following techniques will the BA use to avoid disrupting the workshop

?During Strategy Analysis, which technique allows the business analyst to break down business goals into achievable objectives and measures

?When the business has to capture the rationale for making a change to a business area, process, or existing solution, which analysis technique will you advise them to apply

?Which of these estimating techniques is most likely to be used during business case development

?An Ishikawa diagram may be used to assist in what activity

?What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work

.There have been issues with the processing times for orders at JTC Enterprises

… To find out more about the symptoms of the problems and to investigate causes, the business analyst could identify and meet with

.You are creating the solution scope for a proposed solution in your organization

.You need to understand the scope of work that needs to be completed

.You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables

?What technique are you using in this instance

A business analyst is performing a risk assessment task. Which of the following Techniques used as a foundation of past issues that might be risks?

?All of the following are examples of transference risk response except for which one

.You have encountered a huge mental block in determining solution options for your project and the project implementation date just got moved up

?You need options and you need them fast. Which of the following will best help you

.You are preparing for a ‘lessons learned’ meeting that you will conduct

?Which of the following best describes your ‘lessons learned’ session

A group of BAs have been appointed by a construction company located across three geographical locations and the

.BAs have been having issues deriving solution scope into smaller components from the organization solution scope for an initiative for easy allocation

?What technique should the BAs use to solve this issue

.Your developer has provided you with an estimate based on the “cost per line of code”

?What type of estimate did the developer use to provide this information

.Through user acceptance testing, a software flaw was identified

?What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy

.Which diagram serves as a map that depicts possible cause-and-effect relationship

.Joe’s supervisor has asked how long it will take for him to finish a project

.Joe anticipates a ‘best case’ scenario of 4 hours, a ‘worst case’ scenario of 8 hours, and a ‘probable’ scenario of 5 hours

 ———- Using the formula to calculate Expected Time’, Joe should tell his supervisor the project will take

.During the verification meeting with the stakeholders for the deployment of the production module of an ERP, Azin, as a business analyst, realizes that one of the problems from some time ago is still unsolved

?To reassure the stakeholders, she says that the problems have been followed up transparently. What does she offer for this

.As part of your role as a Business Analyst, you are asked to assist in determining the best way to make a decision about a number of potential vendor solutions being considered by the business

.They would like to be able to compare the features in a way that allows them to indicate and give more value to features that are more important to the business

?Which one of the following decision analysis techniques would you recommend they apply to achieve the desired outcome

.You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution

.You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation

?What technique have you asked Virginia to complete in this scenario

Rough order of magnitude (ROM) is a
———- method for conducting

.Patrick Sal wants to create a model to represent the current capabilities of an organization

?In addition to the business capability analysis, which other techniques he can use for this purpose

?What is defined as a sequence of repeatable activities executed in an organization

.A decision model shows how repeatable business decisions are made

?Which one of the following options describes two ways in which a decision model can be illustrated

.In a requirements workshop, the team is trying to decide between two alternatives

.There are advantages and disadvantages with both, depending on future business developments

?The team struggles. What tool would help you organize this

?Which process analysis method involves the diagramming and monitoring of inputs and application points for processing those inputs, starting from the frontend of the supply chain

?Which of the following diagrams is often used to illustrate the results of a root-cause analysis

… A traditional way of showing business functions and processes from an internal view is

.In your first requirements-gathering session with the customers, it is clear that they do not fully understand what business processes are affected by the project you are working on

.Their discussion appears to be at a very high level, and you are trying to get them down to a lower level of detail

?Which modeling technique may help you with this

?When creating a functional decomposition diagram, which advice would be best

?Which of the following models shows how people or groups collaborate over time to perform work

.Gina has been asked to provide decision analysis for her solution scope

?Which one of the following best describes the decision analysis technique

.Ben is the business analyst for his organization

.Ben is currently working on a solution to improve a laser printer

.He has taken the laser printer apart, identified each component, and documented each component’s purpose

?What type of requirements organization is Ben doing in this scenario

?Which of the following is not maintained in the backlog

.Business analyst B uses hierarchical decomposition to break down B’s business analysis deliverables into activities and tasks

.B then adds the hours needed and can give an accurate estimate of the time needed to complete the BA work

?What type of estimation has Business analyst B used

:There are three projects for the organization to choose from

.Project A has an internal rate of return of 10%, Project B 20% while Project C 25%

?Based on the information provided, which is the best project

;Which of the following techniques is used for identifying, analyzing

?evaluating areas of uncertainty that could negatively affect value, and then developing; managing ways to deal with them

.When building a change strategy, decision analysis can be used to compare the ———- of implementing a proposed solution against the ———- to be gained