.In a broadband Provider company, a business analyst uses a stick figure

.Next to it set a name Tom as boys who use 16GB of internet per month

?What technique do they use

?In the onion diagram, which group of stakeholders are placed in the most central membrane

?Which stakeholder map shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution

:When studying industry best practices, this is often an issue

?Which one of the following techniques is an effective technique to apply when a Business Analyst has to measure business performance beyond the normal financial measures

.You are the business analyst for your organization and are working with Jennifer to conduct stakeholder analysis

.You would like to create a RACI chart to help with the roles of the people involved in the stakeholder analysis process

.Jennifer is not familiar with this chart and asks what does RACI mean

?Which one of the following best describes the RACI chart in the conduct stakeholder analysis process

… To help understand roles and responsibilities among stakeholders it helps to do a(n)

?Which type of stakeholder we need to keep satisfied throughout the project

?Which technique is used when managing stakeholder collaboration to stimulate teamwork and collaboration

Before investing further in the project, a customer and the stakeholder of the project wants to be able to visualize the final product. Which elicitation technique should the business analyst (BA) select?

.Bob and Susan are business analysts for their organization

.They are examining two materials that could be used in an upcoming project

.They are testing the materials and measuring the results of each test to compare the materials to each other

:This process will help Bob and Susan determine which material is best for their upcoming project

.The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries

.The BA already explained the core requirements during the initial meetings

.However due to the time zone differences it has been cumbersome to organize further meetings

?What method should the BA use so the stakeholders can review the document before final approval

.When preparing for observation, you plan to ask questions while the work is being done. You are preparing to do ………. observation

As a Business Analyst, during a conversation with a stakeholder, the stakeholder tells you that their division’s policy says that

.only customers who have been with the company for more than 3 years are considered long-term customers

.You need to know how to define a “long-term customer” as part of your requirements analysis

?Which of the following terms best describes the Business Analysis information you have received from this stakeholder

… During an active observation session, the business analyst watches the user carefully, asks them probing questions, and

.You are performing a stakeholder analysis and want to assess how involved the different stakeholders will be with the project solution

?Which technique would help you document this

.You are gathering requirements for the security of a new application

.You are identifying the roles of the different users and what level of access to data and functions they should have

———- This can be documented in a

?What methods can not be applied to prototyping

,When you develop an organizational model and you choose to group staff together based on shared skills or areas of expertise

.as well as acknowledging a standardized way of working within that area, you are showing a particular type of organizational model

:Select the type of organizational model you are illustrating

 ………. When you describe a fictional character or archetype that shows the typical way that a user interacts with a solution, you are creating a

?What prototype allows you to learn about user interface needs and then to evolve the requirements into a fully functioning system

Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions. What type of observation technique is Martha completing?

.As a business analyst, Alexandra uses techniques to interact with her stakeholders that are detailed profiles of fictional characters that represent a specific segment of users within a targeted demographic

?What exactly did she use

.A business analyst (BA) is working to identify pain points on decentralized software maintenance and license contract management process

.Four major stakeholders are involved in this process

.The stakeholders are unclear about who is doing what and what is expected to be done

?What should the BA do to delineate the stakeholders’ roles

………. One of the main difficulties with using prototypes to elicit requirements is

.Susan is conducting elicitation for her project by visiting the customer locations

.These locations receive deliveries of raw materials, sorted, barcoded, and are sent to warehouses

?Which elicitation technique is she using

.During a technical session there seems to be a lot of disagreement between stakeholders from different departments

.It is difficult to get to agreement on the wording of requirements and the problems with the current situation

?Which of the following would be a good starting point to correct this

… When using prototyping as a technique to elicit requirements, special care must be given to

.In order to understand the current situation in the finance department, you will spend 1 week on site learning what goes on in that department and what difficulties the staff are facing

.Because they are on the phone a lot of the time, you will need to observe and document but cannot have much interaction with the individuals

?What is this technique called

… When doing a passive observation, it is important that the business analyst

What is the format of a user story?

?Which of the following is especially useful in clarifying roles and responsibilities in cross functional/departmental projects and processes

?Which technique compares an organization’s strategies, operations, and processes against the “best-in-class” strategies, operations, and processes of their competitors and peers

.When you perform a SWOT analysis, you assess the organization’s internal and external environments by considering four dimensions

?What are those four dimensions called

?What is another name for an organized peer-level review of a requirements document

:In the following SWOT list, the quadrant market “ST” represents the intersection of

?When you apply the SWOT analysis technique and you define the strengths of the organization, which environment are you analyzing

?What four dimensions are addressed in a balanced scorecard

.You are invited to go and visit another organization that is deemed the best in class when it comes to selling cheap flights online

.Your role is to learn what they do to be so successful in the arena

?Which analysis technique are you performing by visiting this organization

?Which of the following options describes the activity involved when a Business Analyst researches which products and services customers need or want

… When doing a SWOT analysis one should consider

.The XYZ organization is expanding into the online deal market

.This is a very competitive market with some strong companies already established

?What approach would be good to start understanding the system requirements

.Your organization needs to adapt to the change economy, new technologies, and an increase in competition in order to survive

.They’ve asked you to complete a business analysis approach that will help them change their organizational policies in order to achieve their goals and objectives

?What business analysis technique has this organization asked you to complete

.You and Tom are writing the solution scope for a new project in your organization

.You need to create a method to define what solution will and will not provide for the organization

?What technique can you and Tom use to establish appropriate boundaries for the solution

?Which of the following activities involves assessing and defining the business functions to be added/modified, capabilities to be built, need for systems, and tools

?Which of the following is the best definition of the business rules analysis

.Your team is confused because they use terminology and words in BA communications that appear to have interchangeable meanings, but other teams treat these terms as though they have specific, unique meanings

?How can your team find out what the terms mean

:In the context diagram of the organization, the business analyst does not need to mention the following

.Rakesh has been entrusted with creating a business case for the new CRM initiative in OpsBytes Inc

.He has shortlisted a few solutions and has conducted cost-benefit analysis

.The final piece of information is the metrics for measuring the effectiveness of the solution

?Where will he look for these measures

.When you are building a data dictionary, you must define each data element in terms of its primitive data elements

?Which of the following attributes listed here is an example of a primitive element

:The requirements elicitation technique that uncovers and visualizes the interface requirements before an application is designed or developed is called

.Haley is a junior business analyst assigned to job shadow a senior user to discover how this user does their daily job

?What business analysis technique is Haley using

.A business analyst has created this ERD to show the relationship between Name and address of an organization

?What is evident from this diagram

.As a Business Analyst on a project, you are faced with a very specialized and complex business domain

?Which analysis technique will you apply to define and organize the knowledge, definitions, and vocabulary of this domain

?The Gane-Sarson Notational context diagram is an example of which type of analysis diagram

?When you analyze data with the intention to find patterns that provide useful information about the data, you are performing a type of which one of the following general techniques

?Which technique organizes your requirements based on the solution components to which they are related