.Your organization has received a customer complaint about errors that the customer encountered when trying to place an order on the company website

.As a result, a business need is evaluated

?At which level of the enterprise was this business need identified

?What describes an organization’s business processes, software, hardware, people, operations, and projects

?In what knowledge area is the business analyst most likely to be scoping and defining new business opportunities

.You are the business analyst for your organization and working with Tim to identify the assumptions within the business solution

?Which one of the following is an assumption

.It’s often impossible or difficult to prove that the implementation of a solution will change the current state of an organization to the desired future state

.The business analyst must document the characteristics and risk of the implementation of a solution in case the belief that the solution will achieve the desired results will prove invalid

?What is the belief that the solution will create the desired effect for the organization called

.Mary is the business analyst for your organization

.She asks you what the purpose of the assess capability gaps task is

?Which of the following is the best response to give Mary

.You are preparing the business case for a purposed solution in your organization

.You need to identify several components for the business case including an assessment of the risks the solution may contain

?Which of the following is the less definition of the risk as it pertains to the business case

?What has been defined when all of the Strategy Analysis knowledge area tasks are complete

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

.You are the business analyst in your organization

.Management comes to you with a customer complaint that they’d like you to analyze

?What’s the common task associated with customer complaints or loss of revenue

.A business analyst (BA) has been hired to validate a project’s requirements

.A series of meetings with stakeholders have been scheduled to walk through each requirement as it relates to the desired future state of the organization

:The desired outcome of this exercise is to ensure that all requirements

?What are the things you believe to be true on your project but that you have not actually verified

.You need to identify assumptions as part of the assessment of capability gaps

?Which of the following is an example of an assumption

.The IIBA is using organizational process assets as input to many of their processes

?What does that mean

.The product must run on Windows XP

?Where would you best document this customer request

.Marcy is the business analyst for her organization

.She is completing the business analysis task of defining the business needs

.She has the business goals and objectives and the requirements stated documentation

?What must she confirm about the requirements stated documentation before defining the business need based on her analysis

.A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort

?How should the business analyst (BA) handle the situation

.A business analyst is currently defining a set of changes to the current state of an organization that allows the organization to take advantage of a business opportunity

?What is most likely being defined

What governs the performance of all Strategy Analysis tasks?

.Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution

?Which one of the following risks is not a concern for Jason when defining the business case and associated risks

:All of the following are part of the business requirements, except

.You are the business analyst for the Caspian Road Organization

.Management has asked that you examine the workflow and internal processes for order fulfillment

.Specifically, they’d like you to complete an in-depth analysis and documentation of the business problems and opportunities that may be exist for the organization

?What business analysis knowledge area does this activity map to

?Which of the following is a narrative description of the work required for the project

?What part of defining the business needs process will evaluate the ends that the organization is seeking to achieve

.A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules

?What is this team of BAs trying to do

.Management would like you to front-load the requirements with the most risk requirements

?Why would management prefer the risky requirements first in the prioritization

What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

.Mark is the business analyst for his organization and he’s presenting his business case to management for their approval

.In the business case, Mark has clearly defined the benefits, the estimated costs of the solution, and how the organization should measure the expected results

?What other element should Mark include in the business case

?Which of the following imposes limitations on a particular solution

.Holly is the business analyst for her organization

.Management has asked Holly to create a document that will define solution alternatives and how each identified solution may provide an expected business benefit to meet the identified business need

.Management has asked Holly to provide data and statistics in this document to support her claims and findings

?What type of document is management asking Holly to create

.The business analysis team is defining new capabilities for a current software system along with the potential value expected from these changes

?Which task are they performing

:When assessing risks during strategy analysis, the business analyst should consider all of the following elements except

.An initial business case should include a risk assessment

?Which of these elements would normally not be a part of that

?Which of the following risk assessment elements is expressed as conditions that increase the likelihood or severity of the negative impact to value

.The business case includes an initial risk assessment

?What is the purpose of this risk assessment

.You are the business analyst for your organization and working with this stakeholders to prioritize the requirements

.The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation

.You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements

?The following are the three categories of risk tolerance associated with this stakeholders except for which one